Protek (Bathgate) Ltd

We moved our IT requirements over to MacD IT Ltd after being introduced to the Company’s Managing Director Alastair MacDonald through another business associate.  From the outset, Alastair’s confident, positive attitude and his belief in his ability to provide the services we require, along with being very competitively priced ensured that we were happy to change IT provider and give him the opportunity to supply us his expertise in the IT field.

He has now been providing our Company with his IT services for almost 3 years and we are delighted that he has been able to grow his business and take on additional staff members.  It is very much Alastair’s ambition to have his business expand but not to the detriment of his customers.  Whilst running a busy, growing business, it is very difficult to retain a personal touch with clients, but Alastair has managed to do this very admirably.  He and his staff are available at any time to deal with our queries or concerns and Alastair is very much hands on in dealing with any issues that arise.

Our experience using MacD IT Ltd in comparison to other providers we have used previously is quite simply, like night and day.  Alastair and his team have never let us down and in fact, have gone out of their way to ensure that they deal with any matters very efficiently and in a highly professional manner.  They are committed to providing a quality, professional service whilst making their customer feel valued.

We are pleased to recommend MacD IT Ltd to others and have no hesitation in doing so and we wish Alastair and his team on-going success for the future.